Support
Email support@getreelmeal.app and a person will answer, usually within a day. Include the video link if an import went wrong.
Enjoying the app? Leave a review on the App Store.
An import failed or came back incomplete
Try again in a minute; the video host was probably slow. If it fails again, send us the link at the address above and we'll look at it. Videos on private accounts can't be imported.
How do I manage or cancel my subscription?
Subscriptions are handled by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, and choose ReelMeal. Cancelling keeps access until the end of the paid period.
How do I restore a purchase on a new phone?
Sign in with the same Apple Account, open ReelMeal, go to Settings and tap Restore Purchases.
My recipes aren't showing on my iPad
Make sure both devices are signed in to the same iCloud account with iCloud Drive turned on, then open ReelMeal on each device and pull down to refresh.
How do I delete my data?
Deleting the app removes local data. To remove your iCloud data too, go to Settings in ReelMeal and choose Delete all data, or email us and we'll confirm it's gone.